HMG LINKS Ltd is a local multi-sector recruitment company focused on tailor-made solutions for its partners’ human resources needs. We strongly believe in an honest and ethical approach to recruitment.

Technical Support Analyst with German

We are currently looking for talkative and enthusiastic people to take on an interesting and rewarding role: Technical Support Analyst with German.

Our Client is a multinational company, regarded as a world leader in their industry. The company has offices in 30 countries spread over 4 continents. Currently, they are looking for energetic and motivated people to join their growing Internal IT Shared Service Center and become of paramount importance to the growth of the company.

Main Responsibilities:

  • Monitoring, operating, managing, troubleshooting and restoring services
  • Resolve help desk hardware and software issues in a timely manner
  • Record incidents and service requests
  • Prioritize and categorize tickets according to the definitions
  • Communication and collaboration with Level 2 and Level 3 technical teams

What we are looking for?

  • At least 2 years of experience working as a Technical Support Analyst in an enterprise company
  • Fluent in German language
  • Upper-intermediate to fluent English language

Personal qualities:

  • Ability to think logically and systematically
  • Enjoy communication and resolve interesting complex cases
  • Excellent listening and questioning skills
  • Keen interest in advancing in the IT Support sphere
  • If you match those descriptions, then this might be the right opportunity for YOU!

Why you would love the company?

  • Great Company Culture: World-leader in key technologies for tomorrow
  • Work that stays at work: Genuine Work <> Life Balance
  • Prepare for the future: Great opportunity for career development
  • Great Working Environment: have fun with great colleagues in an office with an excellent communicative location

If you think you have what it takes to join our Client's team, then apply today at or use the application form below!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 2356 / 19.09.2017.